We are looking forward to welcoming you again soon for another amazing stay with us. I have visited many, many 5* hotels all across the world and after 7 days here, I made the conclusion that this was ultimately the best one I had ever stayed at. We have stayed in many five star hotels in Tenerife but no other hotel has managed to match the Gran Melia in terms of facilities and service and as a result it has become our favourite hotel in Tenerife. Wonderful place for a younger family relaxing get away. There was lots of storage space which was great, the kitchen area was also really handy, we were in the Alcata building which was lovely and quiet, The hotel facilities were great, both the Italian and Asian restaurants were exceptional, Everyone was catered for and the buffet was also a really good quality with a large selection, The all inclusive option was a little confusing about what you could have where but we soon figured it out, the kids activities were great.Maybe perhaps do something for the ones who are a little younger would be my suggestion, the hotel was very clean and well kept, The staff at the hotel were amazing, they were really helpful and super lovely to our daughter and made a fuss of her. Cant wait to go back. Red Level guests have the option of staying Half Board, Full Board or All-Inclusive. Kind regards, Manuel Barrios Guest Experience Manager, Amazing hotel - our favourite hotel in Tenerife. After completing your reservation, you will receive a confirmation email with the exclusive advantages that you can enjoy depending on the hotel booked. Youre not relegated to a limited menu but fed ridiculous quantities of all thats available: ceviche, steak, freshly-caught fish. Gran Melia Palacio de Isora is 23.4 mi (27-min drive) away from the Tenerife South Airport (TFS) airport, the closest popular airport to the property. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The hotel is exceptional on all accounts; service, food, cleanliness, facilities, and entertainment - both adult and kids. It is a real pleasure for the entire team listening to your kind comments. From Sie sollten bei minimum 30 bis 32Grad sein sind aber eher bei 23 bis 25. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. I opted for half board and was not disappointed. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Amazing hotel - our favourite hotel in Tenerife, Paradise: live music, great food, amazing staff, RedLevel at Gran Meli Palacio de Isora - Tenerife. It would be a pleasure to welcome you again to our resort. the rooms were spacious and spotless. Taxes and fees that are shown are estimates only. Overall a wonderful family holiday! Indulge in a hot stone massage, aromatherapy and hydrotherapy at Spa by Clarins, the on-site spa. In addition we genuinely appreciate your kind words about our staffs aim and entertainment. Until today Thursday any order taken the hotel will charge 3euroes each time they take an order. 8,4. Staff are incredibly hard working, professional and helpful. I have just returned from a 7 day holiday we had at this Hotel with my daughter, Son and their spouses and 4 Grandchildren. 2 gripes are fold out bed was horribly uncomfortable . Hotel public areas really are of a very high standard, fountains, nice grounds etc.. Would recommend booking Bali bed around the pools. Profitez d'une oasis de paix sur la cte de Tnrife et savourez les petits plaisirs de la vie. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. Only for the Deluxe Room Red Lervel (only adults). Particular thanks to Iago (hope Ive spelt his name correctly), who is our childs superhero. The team at the Kidz Club are amazing. And to Roberto at Nami restaurant who was amazing at accommodating us. Is parking available at Gran Melia Palacio de Isora? A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. We are more than pleased to know that you enjoyed the time spent at our resort and all the attention and services that we provided in order to create a memorable holiday for you. We are glad to read that our exclusive facilities and our staffs dedication to a service of excellence, were to your liking, providing you with a memorable holiday. A wonderful room with lovely outdoor views. The main buffet pangea was better this time with warmer food, better service, and the other restaurants are still good but service dipped a little in the popular italian. The rooms are a good size; modern and clean. Sanctuary-like spa. This is the version of our website addressed to speakers of English in United Kingdom. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Gran Melia Palacio de Isora has everything your need to make your next holidays an unforgetable experience. And of course, thanks for sharing it on Trip Advisor. So just to let everyone who reads the reviews be careful of hidden charges even though its all inclusive. We are more than pleased to know that you enjoyed the time spent at our resort and it is always wonderful to read such positive feedback, which serves as a great motivator to our team. It would be a pleasure to welcome you again to our resort. But ATOL protection does not apply to all holidays and travel services listed on this website. The difference for us this year compared to last year was that we had our son in the crche during a morning session, we were very pleased with the Sebsatori crche service and staff were all lovely. Guests have access to all hotel . We are more than pleased to know that you enjoyed the time spent at our resort and all the attention and services that we provided in order to create a memorable holiday for you. All with fabulous wine. The exchange cleaning for 20 euro credit worked well, cleaned every other day and i had a cocktail a day(i dont do wine). This property uses a grey water recycling system. Are pets allowed at Gran Melia Palacio de Isora? We never sat on the balcony so really was not an issue. Our room was great, really spacious with a big bed and huge jacuzzi bath. We hope to see you soon in our hotel. Avenida Los Oceanos S/N, 38686 Alcal, Gua de Isora, Tenerife Espaa. In addition we genuinely appreciate your kind words about our staffs aim and entertainment. Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Gran Melia Palacio de Isora: Amazing hotel - our favourite hotel in Tenerife - See 12,435 traveler reviews, 8,521 candid photos, and great deals for Gran Melia Palacio de Isora at Tripadvisor. There are 7 restaurants on site, as well as a coffee shop/caf and a snack bar/deli. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Best regards, Manuel Barrios. We will be delighted to attend you in future if you give us a second opportunity. Claim your listing for free to respond to reviews, update your profile and much more. We are pleased to know that again, you have enjoyed our facilities and service. My fiance treated me to a weeks stay at this hotel, and I've got to say, it's the best hotel I've ever stoped at, and that's the honest truth, the service was exceptional, every time we walked past a member of staff, they went out of their way to make us feel welcome. La Terrasse by Jorge Peate. Dear Mrs. Yvonne_sharp: First of all we would like to thank you for giving us the esteemed opportunity of serving you during your stay in Tenerife and for sharing your impressions on Tripadvisor Web Site. We recommend calling ahead to confirm details. Gran Melia Palacio de Isora, Guia de Isora: 3,175 answers to 938 questions about Gran Melia Palacio de Isora, plus 6,042 reviews and 9,124 candid photos. 10-minute drive from Los Gigantes. ALL INCLUSIVE IT IS NOT. For more details, please contact the property using the information on the booking confirmation. the staff were all superb in every area of the Hotel. Room service (during limited hours) is available. Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. . 3 outdoor swimming pools are on site along with a children's pool. Would go back in a second but would book with the hotel direct next time. Lovely room great size and should you want to cook in good facilities within the apartment. Our main aim is our guests hapiness so we woulbe be more than happy to assist you with anything you need during your stay. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). It is a pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests satisfaction is our most important goal. The service from everyone I dealt with was exceptional, which was perfect when I left my kindle at the pool and it was found and back with me in 20 mins after calling reception I personally preferred the buffet dinner to the restaurants I used but that was my decision. Our mini bus driver was waiting for us at the airport and within half an hour we were there and WOW. Until today Thursday any order taken the hotel will charge 3euroes each time they take an order. This resort is on the beach. Superbe complexe htelier Wi-fi gratuit Animaux accepts Spa | Rductions exclusives Meli Rewards Gran Melia Palacio de Isora offers 578 air-conditioned accommodations with laptop-compatible safes and bathrobes. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Beds feature premium bedding. Dear guest Lukeppp, Thank you for your preference in selecting Gran Meli Palacio de Isora for your family holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. , High-speed internet access We need both a check-in and a check-out date to check availability. Gran Melia Palacio de Isora offers through its 7 restaurants and 7 bars delicious international cuisine for you to enjoy an amazing dining experience without having to leave the resort. Pangea Food Market - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. more. Also you may rest assured that I will forward your kind compliments about our service of excellence to the rest of the team, who will be glad to know that our aim to service was appreciated. Find out by consulting on the website of each hotel. Cannot be more then 28 days between check-in and check-out dates. The service from everyone I dealt with was exceptional, which was perfect when I left my kindle at the pool and it was found and back with me in 20 mins after calling reception I personally preferred the buffet dinner to the restaurants I used but that was my decision. We are delighted to know that you enjoyed a pleasant stay with us, since our guests satisfaction is our most important goal. Which room amenities are available at Gran Melia Palacio de Isora? Gran Melia Palacio de Isora Resort & Spa. Gran Melia Palacio de Isora. Maybe perhaps do something for the ones who are a little younger would be my suggestion, the hotel was very clean and well kept, The, staff at the hotel were amazing, they were really helpful and super lovely to our daughter and made a fuss of her. All-inclusive room rates at Gran Melia Palacio de Isora are available. We will do the same next time. We are more than pleased to know that you enjoyed the time spent at our resort and it is always wonderful to read such positive feedback, which serves as a great motivator to our team. We truly appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor as we constantly strive to exceed our guests expectations of service and it is always satisfying to hear that these efforts are noticed. Gran Melia Palacio de Isora: So nearly a wonderful experience - Read 12,434 reviews, view 8,521 photos, and find great deals for Gran Melia Palacio de Isora at Tripadvisor We truly appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor as we constantly strive to exceed our guests expectations of service and it is always satisfying to hear that these efforts are noticed. Guest Experience Manager. Kind regards, Manuel Barrios Guest Experience Manager, We recently stayed here with our two year old daughter, we had a master suite with a side sea view. My husband and I are early 30s with no children. Nestled between luscious banana plantations and the sapphire Atlantic Ocean, the Gran Melia Palacio De Isora is an idyllic escape where couples and families can recharge and enjoy attentive service in a beautiful setting. Staff are incredibly hard working, professional and helpful. Immerse yourself in calmness at the vast lagoon pool whilst soaking in the stunning views of the far-reaching . The all inclusive is AMAZING there are 8 restaurants in total and if you book the red level theres a beautiful french restaurant included where you get everything from steak to duck and more. Staff are incredibly hard working, professional and helpful. Kind regards, Manuel Barrios. ##. The Gran Melia in Tenerife was absolutely beautiful. Room has safe (with socket inside), iron, hair dryer, slippers, robes, flat TV, old style iPod dock, bath, separate shower, fridge and a very large comfy bed. Please note that the payable Baby Club is for children ages 8 months to 5 years. all staff at the many wonderful restaurants. Room looks exactly the same a brochure and really is one of the nicest rooms we have stayed in. Lovely hotel a, Dear guest JO2003, Thank you for choosing Gran Melia Palacio de Isora for your holiday at Tenerife and for the time spent to share your review. Guests under 16 years old are not allowed in the spa. The ambience, food and views were stunning. Dear guest V1202CUsh, Thank you for your preference in selecting Gran Meli Palacio de Isora for your holiday and for sharing your feedback through TripAdvisor. It is the staff and the music that make this hotel so magical. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center. Room / Night. more. At both the Ocean and Oasis restaurants we were limited to 2 pages of the menu. It is a pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests satisfaction is our most important goal. Compartir. Gran Melia Palacio de Isora: Paradise: live music, great food, amazing staff - See 12,435 traveller reviews, 8,521 candid photos, and great deals for Alcala, Spain, at Tripadvisor. The Gran Melia Palacio de Isora really excels itself when it comes to guest entertainment and aims to offer the bet on the island, with nightly shows in the Atlantic Plaza, live music, musical groups and unforgettable panoramic shows. If you need something for your reservation in the future, dont doubt and contact with us. As an online travel agent, we let you build your own holiday by giving you access to a wide range of cheap flights, hotels and transfer suppliers, saving you money. We are looking forward to welcoming you again soon for another amazing stay with us. Room types may vary. Please check you have entered your email address correctly. Nami Restaurant is still superb value at 80eu for 2 courses & 4 glasses of wine, Duo at 160eu for food is over priced. Some of the more popular amenities offered include free wifi, free breakfast, and a pool. The new beach which is taking shape will be very nice for those that don't want to sit around the pool area. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We truly appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor as we constantly strive to exceed our guests expectations of service and it is always satisfying to hear that these efforts are noticed. It shows them that their passion and efforts to provide exceptional service are appreciated by those who receive it. The second one is daughter cut herself in pirate pool. The reception looked awesome, if not a little intimidating on just how nice. Travelocity, the Stars Design, and The Roaming Gnome Design are trademarks of Travelscape LLC. Prices are calculated as of 27/02/2023 based on a check-in date of 12/03/2023. We needed a week of R&R and the hotel and staff didnt disappoint. 369. The food was delicious and grand, and so much choice and options, 6 high end restaurants to choose from for evening dining, and the buffet for breakfast was excellent. Waiters and waitresses taking orders with no service charge. Although we make no difference between every customer we receive in our hotel and we try to give the best service no matter the tour operator-, it is true are room specific contracts. Double bed or two single beds. Which room amenities are available at Gran Melia Palacio de Isora? Breakfast-only, half-board, and full-board packages are available, and while there's no all-inclusive package, there is a drinks add-on package . We will most certainly be back. RedLevel. Gran Melia Palacio de Isora: Fantastic Hotel - See 12 428 traveller reviews, 8,517 candid photos, and great deals for Gran Melia Palacio de Isora at Tripadvisor. The deluxe room was very nice and spacious and high quality. We are glad to read that our exclusive facilities and our staffs dedication to a service of excellence, were to your liking, providing you with a memorable holiday.It would be a pleasure to welcome you again to our resort.Kind regards form Tenerife,Manuel BarriosGuest Experience Manager. Located on the south west coast of Tenerife, the hotel is opposite La Gomera island, across the road from the volcanic sands of Playa de Alcala. We hope to have the honour to receive your visit very soon. The pools were lovely as was the kids club. Benefit from the exclusive advantages of each hotel by booking on www.melia.com. Hotel. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). See more questions & answers about this hotel from the Tripadvisor community. Fees and deposits are subject to change and might not include tax. Best greetings. Gran Melia Palacio de Isora: Lovely week - See 12,432 traveler reviews, 8,521 candid photos, and great deals for Gran Melia Palacio de Isora at Tripadvisor. If the system detects something that potentially contradicts our. Child must be included in the booking in order to benefit from this offer. Would have been nice for the Thomson staff to greet us and explain a little, but then I guess with people arriving at, Iberostar Grand Collection Hotels in Tenerife, Hotels near (TFS) Sur Reina Sofia Airport, Hotels near (TFN) Norte Los Rodeos Airport. Bewertung. Flawless once again!!!! . For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. We remain at your entire disposal. Check-in is from 3:00 PM - anytime. Dear guest V1202CUsh,Thank you for your preference in selecting Gran Meli Palacio de Isora for your holiday and for sharing your feedback through TripAdvisor.It is a pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests satisfaction is our most important goal. Wouldnt hesitate to recommend. Gran Melia Palacio de Isora: Unglaublich, wie 5 Sterne und hoher Preis einen in die Irre fhren - Auf Tripadvisor finden Sie 12'437 Bewertungen von Reisenden, 8'533 authentische Reisefotos und Top Angebote fr Gran Melia Palacio de Isora. The Gran Melia in Tenerife was absolutely beautiful. The food was amazing, the entertainment and facilities was excellent, the greenery and gardens were beautiful, and it had an amazing lake filled with all different fish which our daughter loved to watch. Yes, dry cleaning and laundry service are offered to guests. If you do receive an ATOL certificate but all of the parts of your trip are not listed on it, those parts will not be ATOL protected. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We are looking forward to welcoming you again soon for another amazing stay with us. Offer only valid if you reserve between the 21st September 2019 to the 5th October 2019 and to be used between the 21st September 2019 to the 19th October 2019. Spent relaxing days by the adult pool. If you're a budding golfer, Golf del Sur is . Claim your listing for free to respond to reviews, update your profile and much more. Dear Guest 681shivp, Thank you for your preference in selecting Gran Meli Palacio de Isora for your holiday at Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. Carry on doing it Sensatori we will most definitely be back. Arrived Sunday for 10 days all inclusive. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). All of the Restaurants were excellent as was the service. We went all-inclusive and it was phenomenal. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Youre not relegated to a limited menu but fed ridiculous quantities of all thats available: ceviche, steak, freshly-caught fish. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Best greetings, Hotel is WOWbut service and food not consistent. In the Guia de Isora area on Tenerife's west coast. 9th visit in 4 years and with each visit we are.. still amazed at the improvements from the previous trip. Prepare to be treated like royalty with a butler service, pool concierge, Spa by Clarins and Wellness Centre, access to the RedLevel Lounge, and many . Simplicity" Package . Airport shuttle services are not available at Gran Melia Palacio de Isora. 2 outdoor tennis courts and a health club are featured at the resort. We are glad to read that our exclusive facilities, our gastronomic variety and our staffs dedication to a service of excellence, were to your liking, providing you with a memorable holiday. A mere 100m away. Some of the more popular amenities offered include free wifi, free breakfast, and a pool. 45% RedLevel at Gran Melia Palacio de Isora (adults only from 16 years of age) is part of the main resort Gran Melia Palacio de Isora, RedLevel clients do have access to all the facilities of the main resort, including the 260m long infinity seawater pool. Stay safe whilst you travel: For the latest foreign travel advice visit - www.gov.uk/foreign-travel-advice and click here for our travel updates. Dear Guest Cruiser435954, Firstly, thank you for choosing Gran Meli Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. Guests can also enjoy tennis, paddle, table tennis, table games, billiard, library, CD library, iPod service and games room. Special shout out to Angela who went above and beyond to ensure our stay was as pleasurable as possible. It is a pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests satisfaction is our most important goal. Event space at this resort measures 12917 square feet (1200 square meters) and includes conference space. Not included in the Half Board and All Inclusive. 011 34 910 75 38 01. BRILLIANT. There are more places to choose from in the, gran melia palacio de isora hotel alcala, gran melia guia de isora, palacio de isora gran melia, Avenida Los Oceanos S/N, 38686 Alcala, Guia de Isora, Tenerife Spain. Kind regards, Manuel Barrios Guest Experience Manager, We recently stayed here with our two year old daughter, we had a master suite with a side sea view. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our thanks to the wonderful Beatriz and her team at the Agave restaurant (Teresa, Alba, Lorenzo, Moses, Jose Luis, and Jean Carlo). Gran Melia Palacio de Isora. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. It is essential to present the reservation confirmation email at the hotel reception at the time of check-in. Prices shown on the website are per room and night. Wouldnt hesitate to recommend. Free until 48 hours before arrival, applying 1 night penalty charge if cancelled less than 48 hours before arrival or in case of no-show. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meli Palacio de Isora to provide guests with endless magical and unforgetable moments. This may not be a comprehensive list. Terrace. I would like to start by saying that I felt inclined to write a review after reading many negative ones, because, in my opinion, they are far from the truth. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Gran Melia Palacio de Isora: Excellent family holiday! Had a sea view room. 32-inch flat-screen televisions come with satellite channels. Manuel Barrios, Otros at Gran Melia Palacio de Isora, responded to this review. The team at the Kidz Club are amazing. Nearby attractions include Playa La Jaquita (0.2 miles), Playa de Alcala (0.4 miles), and Cafeteria La Divina (0.4 miles). Au Gran Meli Palacio de Isora, nous accueillons les clients de tous ges avec notre service exclusif pour adultes au RedLevel ou RedLevel for Families. Are any cleaning services offered at Gran Melia Palacio de Isora? This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Does Gran Melia Palacio de Isora have airport transportation? Introduction. Savour the eternal spring at the foot of Mount Teide - 5-star luxury resort on the boardwalk - Located close to Alcala Beach and Los Gigantes Marina, Gran Me. The Pangea restaurant is a buffet help yourself operation. Find out why you can book with confidence here. Spa by Clarins with a sauna, hydrotherapy pools, massage services and five outdoor treatment booths. These rates include onsite meals and beverages, and may include taxes and gratuities. We are delighted to know that you enjoyed a pleasant stay with us, since our guests satisfaction is our most important goal. Our thanks to the wonderful Beatriz and her team at the Agave restaurant (Teresa, Alba, Lorenzo, Moses, Jose Luis, and Jean Carlo). The food is exceptional with so much choice. Waiters and waitresses taking orders with no service charge. It would be a pleasure to welcome you again to our resort. We would like to say a big thank you to MARTA GARCIA who kindly arranged to courier a key back to the UK we had left in the room. Flights; Destinations. From $228. As you know the feedback we receive from our guests are of invaluable assistance. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. Also you may rest assured that I will forward your kind compliments about our service of excellence to the rest of the team, who will be glad to know that our aim to service was appreciated. There are 7 restaurants including Mediterranean, Italian, Japanese and international buffet with show-cooking. It shows them that their passion and efforts to provide exceptional service are appreciated by those who receive it. On the Beach act as an agent providing a web search interface between you and various third party suppliers of travel products (e.g. all staff at the many wonderful restaurants. Dear Guest Mkearn3, Thank you for choosing Gran Meli Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. City view. Booking dates: from September 21 to October 5, 2019, Travel date: from September 21, 2019 to December 19, 2019. Particular thanks to Iago (hope Ive spelt his name correctly), who is our childs superhero. We have stayed in many five star hotels in Tenerife but no other hotel has managed to match the Gran Melia in terms of facilities and service and as a result it has become our favourite hotel in Tenerife. Avenida Los Oceanos S/N, 38686 Alcala, Guia de Isora, Tenerife Spain, Lock in the lowest price from these sites. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. At Gran Meli Palacio de Isora we welcome guests of all ages with our exclusive adults-only service at RedLevel or RedLevel for Families. We are looking forward to welcome you back to our resort again soon. Lovely hotel a, Dear guest JO2003, Thank you for choosing Gran Melia Palacio de Isora for your holiday at Tenerife and for the time spent to share your review. Bathrooms include slippers, complimentary toiletries, and hair dryers. Du kan f Genius-rabatt p Gran Melia Palacio de Isora Resort & Spa! We will be back! Indulge in an oasis of peace on the coast of Tenerife and savour lifes little pleasures. Spa by Clarins has 12 treatment rooms including rooms for couples and outdoor treatment areas. Guests under 16 years old are not allowed in the health club or fitness facility. This hotel offers two a la carte restaurants within the RedLevel area and five a-la-carte restaurants and one buffet restaurant in the main hotel. There was lots of storage space which was great, the kitchen area was also really handy, we were in the Alcata building which was lovely and quiet, The hotel facilities were great, both the Italian and Asian restaurants were exceptional, Everyone was catered for and the buffet was also a really good quality with a large selection, The all inclusive option was a little confusing about what you could have where but we soon figured it out, the kids activities were great.
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