If you do not, this may delay your access to Rio. ? Note Type - every . Paul White, chief executive of BTs London Programme, said: "Im delighted with the progress BT has made in mental health with the deployment of CSE Servelecs RiO system. Until two years ago, this process would have taken at least a few days, as notes were transported from building to building or selected pages from the notes were faxed. RiO using the HCPs diary. Oxford Health Member of Staff MUST complete the eLearning via L&D to register your completion of the eLearning for training records. The Clinical Record Interactive Search (CRIS) system has been developed for use within our NIHR Maudsley Biomedical Research Centre. ) V#vR /S /Transparency The system has proven to be very user-friendly and intuitive. With this improved flow of information between the trusts, patients stand to gain improved access to services and a better treatment experience. q_}->t~] &[Q~9?3a-tbJ8KtN9y0U The cookie is used to store the user consent for the cookies in the category "Performance". For us, RiO has brought continuity to the patient record that wasnt there before the podiatrist can see what the physiotherapist did last week, and the school nurse can see the childs full childhood immunisation regimes all of which results in better, safer patient care. Actual test kits. This first group of clinicians and administrative colleagues is now the pan-London RiO mental health user group, which meets with BT every two months to oversee developments in the system. Rio Mobilise is helping nurses make more efficient use of their time as information can be recorded while in the community and synced back to Rio EPR. Rio Virtual Assistant means Somerset NHS Foundation Trust can manage their appointments online, reducing the backlog in their appointment teams. /F2 10 0 R The fact that a multi-disciplinary group of clinicians from six different NHS trusts could agree to a single record keeping system, after only five days of discussions, is probably a unique event in the history of NHS. Upon completing the training, we will activate your smartcard which will allow you to access the RIO system. endobj /StructParents 1 These cookies ensure basic functionalities and security features of the website, anonymously. RiO in a mental health trust: Dr Hashim Reza. V:'@n`>.m'%NOWw_,APBbEAmGw'qdW I%N In the clinical portal, for example, we can get access to all the information we need about the patient quickly and securely. Six mental health trusts in London are now using new IT systems, delivered under the NHS IT programme, to help deliver better care to patients. endstream endobj 201 0 obj <>stream Mixed reactions to Autumn Statement on NHS funding increase, 2023 predictions: Health tech suppliers give their verdict, The role of a successful federated data platform programme, Maidstone & Tunbridge Wells lead early CMDP accreditation cohort, West Midlands data sharing pilot expands shared records vision, AI awards help build evidence base for technologies health secretary, NHS App to be used as Covid-19 passport from May 17, Patient Access launches Covid-19 passport feature, Online Covid-19 passports go live in Wales from today, Kings College London launches Covid-19 symptom reporting app, NHS urged to consider Microsoft alternatives following cyber-attacks, Guys and St Thomas delays 450m EPR go live to ensure safety, High profile Palantir and Foxglove debate to close Rewired 2023, Sheffield Teaching Hospitals invests 85m in new Oracle Cerner EPR, In these hard times we should accelerate digital transformation, not put it on hold, Imperial College Healthcare launches Digital Collaboration Space. Go to the shop Go to the shop. The Skype for Business Learning Series will provide you with . This cookie is set by GDPR Cookie Consent plugin. What is an Apprenticeship and who can apply? Risk ratings of Low, Medium and High are no longer required, and so have been removed. Simply follow these steps: You should see this page on the screen: For further information on each of the four main sections, please see the information overleaf. The system interoperates easily with other social care and health care systems, and we can tailor the system to your organisations specific needs. You can edit the date if required. Mental health, community and child health, Electronic Prescribing and Medicines Administration (ePMA), Programme Lead - Digitisation, Health Informatics, Dudley and Walsall Mental Health Partnership and Black Country Partnership, Midlands Partnership NHS Foundation Trust, Birmingham Community NHS Foundation Trust, Digital Technology Services Project Manager, highest quality and most efficient healthcare, One central app integrating with our EPR system in real time, Tailored view for each team, showing only the information that they need to Deliver care to their patients, Enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time, Emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses, Self-management of appointment bookings even out of hours - patients can cancel or request to reschedule appointments, Reduces avoidable missed appointments (Did Not Attend DNAs) - by allowing patients speedy and out of hours access to appointment cancellation sassociated wasted appointment costs, Reduce admin time and improve the patient experience - by allowing individuals to fill out pre-appointment and assessment forms before they arrive at the service. Each patient works with at least a psychiatrist, dietician and family therapist. /F7 8 0 R You said -the BPRSAssessment Form did not enable staff to record objective/contextual information and that having an area for staff to add comments would be beneficial. e*ntaa~j?doyM/ NO9ykUCSiT.@ dKz;W9-=;(e:5]vv}PV5e]5j t:75w2%OY'3p*#_-L=,Q!K%20LE%vR'L4P1X.H'LTF!"0{fx6Y7PYrU/U :Y=}E "It is helping clinicians to provide the best care to our patients by giving them the information they need at their fingertips, when and where they need it. It is downloaded to iNurse and the HCPs appointments for that day can be seen. Embrace the concept that information is there to be shared, unless there is good reason not to do so. Integrate Systems where possible. endstream endobj startxref We use cookies on this site to enhance your user experience. On top of this, video calls can be set up instantly without any need for . Rio manages both administrative and clinical processes and can be tailored to your organisation's specific needs. on behalf of someone else, use the spy glass to search for them. - Staff access the system via the main EPR (RiO) which ensures that the correct patient is selected. A rolling programme of information sessions for everyone, via Microsoft Teams, to . Using Rio Mobilise means staff have the information they need while out in the community and has transformed the way they deliver care. EPR empowers community, mental and child health providers to improve their outcomes, by providing a holistic picture of each person. Find out how to enable it. endstream endobj 200 0 obj <>stream It is mandatory to procure user consent prior to running these cookies on your website. This cookie is set by GDPR Cookie Consent plugin. Rio Mobilise enables us to do that. L:\TRNG\EPR\Rio QRG in progress\Rio QRGs Approved\Searching RiO QRGV1.doc 16/03/17 1 RiO - Searching Good Practice When you attempt to find a patient - the system will search locally first. A series of consultation groups with front line clinical staff from across services to identify how to make RiO better for you. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. /XObject Our Rio EPR system was developed in collaboration with many healthcare experts. Click here for more information about how we use cookies on our site or read our privacy policy here. Record keeping - writing notes / assessment reports / social circumstances reports. Click here for more information about how we use cookies on our site or read our privacy policy here. With patients potentially receiving healthcare from so many different teams and practitioners within these settings, it is vital that we have a patient record that allows everybody to keep records in one secure system. "In the early stages people were still in a culture shock, change on this kind of scale takes people a while to adjust to. Martin Baggaley, South London and Maudsley NHS Foundation Trust medical director and consultant psychiatrist, and former clinical lead for the NHS London Programme for IT, said: "The new systems are all about making life simpler simpler for NHS staff to access patient data which is in the right place at the right time, and simpler for patients to deal with a more efficient NHS. 2 0 obj << /F3 11 0 R All clinicians involved in the care of a patient write into the same care record, which enables a care plan to be created more quickly. How to use RiO You are able to access the User Guides, Clinical Support and the Support Forms via the Ourspace web-site. We uses analytics cookies to help us improve our website for our users. Its took a lot of pressure off my job role. Dr Zwi said that as a result of the new system "getting hold of the most up-to-date information from each member of the care team is straight forward". This website uses cookies to improve your experience while you navigate through the website. 0 <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> RiO CHECKLIST >> Find out what was the ROI some of our customers experienced since using our EPR system's modules Rio Mobilise and Rio Virtual Assistant. The Rio integration was key to increasing adoption within the trust and improving staff experience using the software. We have a comprehensive and respected training scheme for mental health nurses. Users must have smartcards with the correct codes enabled and a connection to the secure NHS network. RiO(Mental Health)Electronic Patient Health Record SystemCourse, Record ward activity and upload documents to. Access from RiO. Rio Cloud enablesfaster, safer decision-making at the point of care. . Some of our customers experienced 165 extra visits per nurse, per year using Rio Mobilise. Kazandra Navarro pitched a five-inning shutout while also belting a three-run home run to lead the Rio Rico Hawks past the Nogales Apaches 10-0 in high school softball on Tuesday. These cookies will be stored in your browser only with your consent. /Parent 14 0 R Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Please use a laptop or desktop computer to view the elearning. We deployed an Electronic Document Management System (EDMS) in 2007. Only available if your organisation has access to RIO. Some of our customers experienced a 75% reduction on initial appointment time saved since using Rio Virtual Assistant. The Kent Integrated Dataset (KID) aims to provide insight into system-wide health and care utilisation for the whole population of Kent and Medway. Today, its trusted by thousands of healthcare professionals to improve quality of care, clinical safety and patient experience, while also increasing efficiency on a restricted budget. Laptops have limited battery life and the extra weight to carry also presented some ergonomic issues. stream The note will be in their name and track that you wrote it. No live patient data has been used in this module. Individuals can also fill out pre-appointment and assessment forms before they arrive at the service, reducing admin time and improving the patient experience. EPR software typically integrates with other medical systems. As part of our commitment to providing you the best possible RiO experience, we are doing the following: 1. /CS /DeviceRGB <> Mood Diary helps to support a persons mental well-being, with constant access to their Safety Plan and emergency contacts on their mobile phone. Increased confidence in the health system. Enhanced security (missing from old system) fully protected folders The process of migrating the records has offered opportunity to cleanse the master index, address. Your PPE will show you how to access this. Staff are required to complete the final Formulation section of the form which should reflect consideration of the 5 Ps framework. As part of our commitment to providing youthe best possible RiO experience, we are doing the following: The Risk Summary form has been updated in line with our Suicide Prevention Strategy. Information included in this eLearning was accurate at the time of publishing date: December 2022. Smartcards work just like Chip & PIN credit cards and are used to access information on the Trust's IT systems, just like we would normally use a username & password. Servelec specialises in the design, development and implementation of Electronic Patient Record (EPR) and Patient Administration Systems (PAS), social care case management software and early years . l}62u>#w~2E O{NXX We also have a 24/7 on-call system which is manned by users, so that healthcare professionals are able to ask for assistance from someone who knows their role and needs even at 3am on Sundays. This might include you using a pulse oximeter to take oxygen readings, which you. Once you have completed and passed the module you must email clinicalsystemstraining@swlstg.nhs.uk and request full access. /Image33 5 0 R This category only includes cookies that ensures basic functionalities and security features of the website. The information is now stored in a patient centric manner allowing each clinician access to all the records for a specific patient. Staff access the system via the main EPR (RiO) which ensures that the correct patient is selected. The Word Plug in, when used in RIO, automatically uses the Patient NHS Number taken from RIO, thus improving data quality. The system is significantly more user friendly and quicker than the old system and is being used by many more staff. Customizable filters allow for user defined, specific and pertinent searching. Due to the constrains of the Pandemic, training using e learning and remote classroom teaching where required but this has been both effective and efficient. Oxford Health NHS Foundation Trust website requires JavaScript, but JavasSript is disabled in your web browser. Implementation Office' (RIO) comprised of stakeholders across DHSC, the NHS, social care and local government has been set up to drive forward implementation of recommendations 1 and 2, across health and social care. We now have a single system across both our trusts and have brought our patient records together as we align our working practices and processes in our partnership. Specialty - if you work across specialties/services, select the one applicable to this patient note. Its better for your time management, you know that when you go in to see a patient, that you've done everything before you leave. Our solution allows you to view and update patient care records securely through a web browser and provides real-time patient information and alerts at the right time in the right place. RiO Training Videos You are here: Home Sections RiO Training Videos 01 Clinical portal 02 Referrals 03 Progress notes 04 Assessment Forms 05 Documents 06 Caseload 07 HCP Diary 08 Clinics 09 Care Planning 10 Inpatients 11 Editable Letters / Dropzone << HUMk0h)f7_I7bf{3#)vehcH%?4q Prior to that we held many legacy and current records on paper. Paper based contact information and mood diary entries are not always available when they are needed most and they can be easily misplaced or forgotten. Andrew Dickers Kent and Medway NHS and Social Partnership Trust Using Tablets in the District Nursing Service Sue Horbury Oxleas NHS Foundation Trust Monday 9 February 2015 Twitter: #transformLDN . >> hMnF5F'``qq?>{={0- u2 Speaking about his current condition and caring for him, Kate said: 'Poor Derek's condition currently covers about 11 specialisms of medical care, so getting all the different departments to . Records can be created, accessed, and updated at the point of care reducing clinical risk through misinterpretation of hand-written records. But opting out of some of these cookies may have an effect on your browsing experience. stream The course equips learners with the knowledge to access patient records, including how to retrieve, edit and document patient data appropriately. Find out more aboutorder communications software. Unfortunately, your shopping bag is empty. Full integration with other systems and software: Significantly enhance care quality, clinical safety . !E%DSLYiEmH#/Na|& Zjbj 7\1|x,aoa[vMMocQe@!]=?F]4G~;Zf'u(*KLIT. Rio Mobilise works across teams as one central app integrating with our Rio EPR system in real time. These cookies do not store any personal information. C},~w3v1tJ&2rb]J This has been reflected in improvements cited in a recent mental health service users survey, conducted by the Healthcare Commission. /MediaBox [0 0 595.32 841.92] << << ` 2= There have been challenges the time taken to input information into the computer based record system was initially a challenge for most teams but in Oxleas we have allowed clinical teams to evolve local solutions depending on their resource base. By allowing patients speedy and out of hours access to appointment cancellations, this reduces avoidable missed appointments (Did Not Attend DNAs) and associated wasted appointment costs. Rio -- Making Containers Fun Again Deploy, manage, scale, and version your applications with a single command In this video quickstart, we show you how easy it is to install Rio and start. These cookies will be stored in your browser only with your consent. The series covers content from sending and receiving emails to using Instant Messaging and Presence Management. 2 0 obj Dr Hashim Reza, consultant psychiatrist and clinical director at the trust, said the London mental healthcare community now had a computerised patient record system as good as any in the world. hb```c``*c`a`* B@Wu P&:(f`, qzQ!` l9%%(d jWA9' This is an eLearning module forExternal Staff to Oxford Health e.g., Agency, Locums and students working with the Mental Health Community and Inpatient teams who require access to Rio. In London the main software for the hospital sector will be supplied by Cerner, while INPS will provide GP software. Necessary cookies are absolutely essential for the website to function properly. I can complete my work no matter where I am, without signal. I have been able to elicit times of the day when a clients mood is low and also underlying concerns that may be triggering this. An understanding of the patients daily mood patterns is an important aspect of the care process. Some of our customers experienced a 15% reduction of staff visits to base using Rio Mobilise. Access Rio (previously Servelec Rio) is a future-proof electronic patient records (EPR) system for community, mental and child health providers. Old Street << >> Each of the trusts have received CSE Servelecs RiO mental health system, installed by BT the local service provider for London. /Type /Page Electronic patient records (EPRs) are medical records and notes that are stored in a digital format instead of traditional paper document bundles. The RiO electronic records system takes this further with an additional benefit that patient records are available at multiple sites in real time to those who need to consult them. Access software lets you work the way you want, giving your organisation the power to thrive and grow, Swansea named best location in the UK for hybrid workers, The Access Group acquires ClassForKids and enters the kids club software market, Young people and low-income workers risk being left behind by hybrid working, new research finds, Access PaySuite strengthens payments offering with the acquisition of Pay360, The Access Group reports 43% increase in pro forma revenue, Access People to acquire payroll provider Paycircle. The six trusts to receive the software are Oxleas NHS Foundation Trust, South West London and St Georges Mental Health NHS trust, North East London, West London, East London and the City, and Barnet, Enfield and Haringey NHS mental health trusts. All eLearning modules use dummy data. But opting out of some of these cookies may affect your browsing experience. 226 0 obj <>stream <> Using RiO has improved our immunisation data recording from around 24% to 80% in some cases, strengthening our recent Measles Outbreak Plan, which is targeting non-immunised children. /GS31 4 0 R /Group Clinicians review the care plan with the patient and their carer on a flat panel screen or even, in some teams, by projecting it onto a wall through a media projector giving a totally new meaning to patient involvement. It also allows you to see a record of their mood between conversations, giving you a full picture of their mental health so you can make early interventions. The digitisation of paper case notes, along with the deployment of an in house built ePR, enabled near paperless working in our Mental Health Services but also maintained some barriers whereby colleagues in our Physical Community and Childrens services did not have access to these records, and vice versa. << We also use third-party cookies that help us analyze and understand how you use this website. However, capturing and sharing this information often proves difficult meaning clinicians miss out on important insights into the patients wellbeing and coping strategies. Using Rio Mobilise means staff have the information they need while out in the community and has transformed the way they deliver care. 1 0 obj HV[oF~G?g%~"Z%a!JV9clYFs3taggf:2dQr5,pFl4M=$1:M{-c b}'&{W -|`=wMGLT;3CKd )(uln=r>{XWVC+rM/cHq.gF;/}fRgO>*QDij*|oBTsBa8!/U,c9V+]O=6$KdvhqTu^wb.h+@i& Initially implemented in 2006, RiO collects both demographic and clinical data, improving the quality of immunisation information held on each child in Lambeth. "These six London mental health trusts now have a modern IT system to support key clinical services. % (it takes time and is still going on, but its worth the effort) Ensure that all users had access to all relevant records for the patients they see. Train all staff in the retrieval of documents Build and Deploy technologies that enable seamless upload to CITO from RIO Re structure the Metadata for each record to reflect the current structure of the trust and improved document labelling Allowing staff to retrieve information in a safe and timely manner. RiO (Mental Health) Electronic Patient Health Record System Learn how to use the Rio electronic patient records (EPR) system for community and mental health care. In this column from NHS Connecting for Health, Dr Hashim Reza, consultant psychiatrist at Oxleas NHS Foundation Trust and mental health clinical lead for the London Programme for IT, and Kenny Gibson, primary care and IT information manager at Lambeth Primary Care Trust, discuss is use and benefits. Rio Cloud is designed to inform healthcare practitioners and put clinical needs first, improving decision making and supporting to provide the best possible care. /F1 9 0 R include the letters 'NHS' within the written version of the name. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. CSE Servelecs web-based electronic care record system, RiO, is designed for health and social care organisations that need a single source of information about their clients. iNetwork From within the RiO Patient Record, select the JUYI tab: Analytical cookies are used to understand how visitors interact with the website. /Contents 2 0 R It takes stress off me, when I finish at the end of the day, I have actually finished. Oxford Health Member of StaffMUSTcomplete the eLearning viaL&Dto register your completion of the eLearning for training records. :FAk_v~K;~3~mpc Y], /H#*KUHL Centralised electronic health records: EPR holds detailed information about a person's health including medication, inpatient appointments, test and x-ray results and their medical history, which is quick and simple to access when required. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Diploma of higher education in mental health nursing Over 8 million records were migrated from the old system to CITO and, following detailed discussion and debate with a Document Management Working Group, all he existing metadata was remapped to a new structure taken largely from an NHS Scotland Document Management Standard. Find out more here. xZ[oF~70b3p&.tEm53C(naX}F~^J\~8?{F2/pw~&E? endobj The course can be tailored to meet your needs and the way that your NHS Trust operates. /Image36 6 0 R It saves time and money, enables faster, safer decision-making at the point of care . Rio Mobilise is helping nurses make more efficient use of their time as information can be recorded while in the community and synced back to Rio EPR. Follow details below: Agency You will need to send an email AND attach a copy of your results certificate to: clinicalsystemstraining@oxfordhealth.nhs.uk, Locums You need to send an email AND attach a copy of your results certificate to a team member for them to submit to CAST on your behalf via the following service now form: Confirm Account after e_Learning Training IM&T Service Portal (service-now.com), Students You need to send an email AND attach a copy of your results certificate to your placement coordinator for them to submit to CAST on your behalf via the following service now form: Confirm Account after e_Learning Training IM&T Service Portal (service-now.com). Flexible training With eObservations, nurses no longer need to record observations on paper charts nor manually calculate early warning scores, improving patient observations. Vital patient information is contained with the EPR system, increasing productivity, reducing delays, and eliminating potential errors. It was first deployed to trusts as part of the National Programme for IT in the NHS in 2006. /Length 3316 You also have the option to opt-out of these cookies. The Application of an Alert to a Patient Record in RiO briefing paper Introduction The application of the 'Alerts' functionality within a system wide Electronic Patient Record (EPR) can improve patient care and the safety of staff and members of the public. Thanks to the RiO software information is now available to, and can be exchanged between, the many different staff working in mental health services when it needed. Northumberland, Tyne and Wear NHS Foundation Trust RM-PGN-05 - Appendix 7 - Electronic Information Stored - V03 - Issue 1 - Issued May 2016 Part of NTW (O) 09 Management of Records Policy Appendix 7 List of Electronic Areas where patient information is held within the patient's folders on RiO / IAPTus. Traditionally, keeping track of records for mental health patients has been a complex and time-consuming process. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. and practice new skills all without leaving your desk! CSE Servelecs RiO electronic care record system is being delivered to community and mental health trusts in London as part of the National Programme for IT in the NHS. Once the new infrastructure was in place, we had the opportunity to redesign the metadata and create a much more open, accessible but highly secure system. Electronic patient record (EPR) systems provide a centralised view of patient data, giving healthcare professionals access to the information they need to make informed decisions. As well as working with NHS Trusts and councils, we also work withprivate healthcare organisations, charities,and schools throughRio Cloud. YJr:&@&ge2k. endobj /ExtGState This is a first step towards a fully integrated electronic patient record.". F52cX=sigpkYnfmdqmN Ps-f 7p ! PMVA Training: What is PMVA training? All eLearning modules use dummy data. %%EOF Sometimes its very difficult for us all to catch up and see how patients are progressing.". It should only take a minute or two to complete. Initially, I was involved in long discussions with a group of multi-disciplinary colleagues, reviewing each others assessment schedules and record keeping methods to agree a single set of specifications that all London mental health trusts could sign up to. You can fast track requests and manage pathology and radiology results safely and efficiently. /Filter /FlateDecode 1 0 obj endobj The solution ensures early identification and screening of vulnerable people of all ages and provides increased flexibility for health staff as they can take their mobile device to police cells or a court setting. The name of your NHS organisation, service or partnership should adhere to the following principles: be written out in full, without the use of acronyms, abbreviations or symbols such as '&' - except St for 'Saint' and NHS for 'National Health Service'. This website uses cookies to improve your experience while you navigate through the website. L:\TRNG\EPR\Rio QRG in progress\Rio QRGs For Approval\Uploading Documents RiO QRGV1.doc 17/03/17 2 An updated list of patient documents will display Click the Word icon and click Open to the subsequent Internet Explorer message if you wish to view the document Click Cancel on the Internet Explorer message if you wish to select a NHS London says the systems provide part of the foundations for the NHS Care Records Service.

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