They inform them about products and services, answer their questions and resolve their issues. Be Real with Alight and help us re-imagine how people and organizations thrive. 55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed. DISCLAIMER: Must be able to work a flexible schedule based upon high call volume needs. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Apply online instantly. View Job description, benefits and responsibilities. Alight also offers a comprehensive benefits package. Every colleague shapes how Alight can become better, stronger and brighter together. As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. This job listing has expired and the position may no longer be open for hire. We strive for Excellence Every Day by collaborating with our clients and colleagues. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. The average salary for Customer Service Representative at Alight Solutions in the United States is $16.13 per hour, which is 11% above the national average. You will be notified during the hiring process which checks are required by the position. Get a free, personalized salary estimate based on today's job market. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with . Because transformation takes a workforce. * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. Get hired today! By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. * Express yourself in an open and honest manner This is a 6 months project and we offer Full Time Shifts (Rotating). Alight Easy 1-Click Apply. Work-Life Balance * Strong attention to detail with critical thinking skills We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Our story starts with a simple universal truth: Every business is a people business. We reward continuous improvement and encourage you to own your own development. Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Mississippi View this and more full-time & part-time jobs in Miami, FL on Snagajob. These teams are a critical component of Alights health care,retirement and HR-delivery services. Nuestros clientes dependen de ReedGroup para servir como expertos en una variedad de ausencias, requiriendo un dominio en el conocimiento de mltiples sistemas y productos. Customer Service / Guest Services, Part-Time Our story starts with a simple universal truth: Every business is a people business. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. A 401k plan that includes a corporate match. Find out if you meet the requirements! * Able to work independently and to adapt to a rapidly changing environment We are one team, hungry for results, we focus on what matters, and know that for even the most difficult challenges, there is a solution and we will find it. Salary information comes from 39 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Please note that all salary figures . Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Interested in Workday positions? Customer Care Representative Job, Remote or Ohio City, OH, Customer Care Representative Job, Remote or Indianapolis, IN, Customer Care Representative Job, Remote or Texas. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. #beAlight Lensa, Inc. - Lensa is a job search engine. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. at Alight Solutions. Find out if you meet the requirements! Our people are our greatest assets at Alight Solutions because People Matter! to demonstrate your interest in the role. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. We are Alight Solutions. Health insurance is either BCBSIL or Kaiser depending on where you are located. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). We are forthright and genuine when we speak. * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. Training will begin for this class on Monday, May 1st As a Customer Care Representative 1 , a typical day to include the following: Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Empezaras tu carrera con ReedGroup con un programa de entrenamiento completo. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Please enter a Name and Password so you can update your Job Alerts in the future. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. 1999 - This role requires that qualified candidates must reside in one of the following states: Customer Service / Guest Services, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Alight. Career Development & Growth: We provide ongoing training, coaching and development. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. At Alight, we are reimagining how people and organizations thrive. It is a very convenient Job I have ever worked. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. These teams are a critical component of Alights health care,retirement and HR-delivery services. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. A customer care representative's salary covers health benefits, transportation, housing, and other related benefits. Our Promise The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. Si es as, entonces ReedGroup es para ti! . A Customer Service Representative also handles concerns, complaints, or other issues. Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. Our story. This may include additional research and ongoing casework. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. We combine data-driven . Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. Cons All Rights Reserved. Cons. The average salary for a Customer Care Representative is $37,003 per year in United States, which is 4% lower than the average Alight Solutions salary of $38,792 per year for this job. Their job is to help ensure customer satisfaction. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. Bilingual (English/Spanish) Customer Care Rep - Virtual - Alight | San Juan, PR. * Demonstrated proficiency with Microsoft Office; your PC skills must include the ability to use dual screens and multiple systems simultaneously (we'll provide the necessary equipment, of course!) Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin. Our commitment to Diversity and Inclusion. * Access customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight's policies and procedures. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. The estimated additional pay is $2,234 per year. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. You can also receive alerts via instant message. At Alight, we are reimagining how people and organizations thrive. Get hired today! Our people are our greatest assets at Alight Solutions because People Matter! Find out if you meet the requirements! Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. |, Route Manager Trainee (Entry Level & Experienced Hire), Assistant Manager, Merchandising - Colonial Plaza, Customer Care Representative - Open to Alight Alumni Only * Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high-speed broadband cable internet service with minimum upload/download speeds of 200 Mbps/50Mbps and (2) that the equipment supplied by your Internet provider is hardwired to your company issued computer. From company leaders to our newest colleagues, we all play a role in bringing our values to life. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Alight SolutionsEasy 1-Click Apply Customer Care Representative, Human Resources - Texas Virtual (Work From Home) job in Springfield, MO. Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We want towelcome you to learn more aboutAlight and our Customer Care team. * High School Diploma or equivalent is required, bachelor's degree a plus The role of a Customer Service Representative is to help customers understand the products and services being offered by a company. Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either This role is designed for people who have strong empathy and communication skills. We learn from one another, champion progress and challenge the status quo. Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. By applying for a position with Alight Solutions, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. * Excited about learning new things, and able to apply your enhanced knowledge in the service of your customers Additional pay could include bonus, stock, commission, profit sharing or tips. Website navigation for the employee may be needed as well, * Creating and updating employee files in database, as authorized, * Communicating with third parties to assist the caller with updates or inquiries, * Staying current on Alight s programs and services through on-going training provided by Alight Solutions and self-study, * Staying current on client s programs and provisions through on-going training. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight is committed to the continued development of our colleagues. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! Visit the company website to obtain information on the company and review the job description prior to your interview. Alight Solutions Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 142 reviews Location All Ratings by category 3.2 Work-Life Balance 3.1 Pay & Benefits 2.8 Job Security & Advancement 2.8 Management 3.1 Culture Sort by Helpfulness Rating Date Language Know Your Worth. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. Only applicants from locations above will be considered. Browse by city or country to find one in your region. 2023 Alight Solutions San Juan is looking for real people, who are passionate about customer care. Amas el desafo de tomar decisiones en el momento mientras ayudas a gente que est tomando decisiones importantes de su vida. Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. Job Details. Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. There is no travel required for this position. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. Try to use specific examples from your work or school history that relate to the question asked. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. Location: San Juan, Puerto Rico. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users.
Tucker Green Consulting,
Craigslist Central Nj Jobs Transportation,
Articles A
