TVH was a charity and now it's all out for profit since they became MTVH. - Key Achievements: A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. No one is allowed to disclose the new head office address in Farringdon. Hotjar sets this cookie to identify a new users first session. Head of Customer Services. No integrity - avoid or get out while you can. Every day, we work side-by-side with our neighbors to make sure that everyone, regardless of age, income or background, has the opportunity to learn, grow and thrive. Positive Experience. TVH has such a light, friendly and open atmosphere; making it a great place to work. Don't even bother complaining about bullying or bad treatment, they'll turn it back on you and it will only get worse Chalkhill residents unveil Memorial Wall as part of project to promote mental health and wellbeing. I applied online. The offices are a lovely environment to work in and a bonus in themselves! YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Application. Also I have leaked documents of staff who have created entrapment with their private car parking scheme, force tenants to pay up fines whilst using bullying debt collectors putting tenants behind their bills. The pattern element in the name contains the unique identity number of the account or website it relates to. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls In the UK this is a National Insurance Number. A lot of passing the buck goes on Metropolitan Thames Valley works across housing, health, social care and education. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. In return for their hard work we offer our staff a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. We believe everyone should have a decent home and the opportunity to live well. These cookies track visitors across websites and collect information to provide customized ads. It's a really good place to work if you like getting things done. It is mandatory to procure user consent prior to running these cookies on your website. Excellent base salary in comparison to other builders. See what employees say it's like to work at Metropolitan Thames Valley. The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. Find out more about salaries and benefits at Metropolitan Thames Valley. Really understaffed - non stop calls A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. If you are having problems, ask for help online or call 020 3535 3535 (Option 3, Mon-Fri). We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. Planned works team never want to take any calls even when it is their job to A free inside look at company reviews and salaries posted anonymously by employees. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. This is a True/False flag set by the cookie. No call is the same These cookies will be stored in your browser only with your consent. We aim to respond to emails within 2 . Having problems? Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Register for School. This is a True/False flag set by the cookie. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. By accepting, you agree to our use of cookies. I've loved my time here. Visit the Career Advice Hub to see tips on interviewing and resume writing. You also have the option to opt-out of these cookies. Enjoy resolving queries at first point In the UK this is a National Insurance Number. Suggested . Public Input. It is mandatory to procure user consent prior to running these cookies on your website. Company is backing these ideas. The organisational structure is quite flat, all levels of staff are encouraged to give their views and ideas, and there is an open intranet site to enable staff to do this. Sign in to create your job alert for Customer Advisor jobs in Nottingham, England, United Kingdom. You can register for an account if youre the named person on your MTVH tenancy agreement. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. 140 Metropolitan Thames Valley reviews. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Make a secure payment when it's convenient for you and check your balance 24 hours a day. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. However you may visit Cookie Settings to provide a controlled consent. The Met has launched a hotline to report corrupt and abusive police officers and staff. They have work to do but they are are good company and will get there. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Metropolitan Thames Valley | 8,202 followers on LinkedIn. This course has been developed as part of the Degree Standards project on external examining that ran from 2016 to 2021. Join us on our mission to make life safer for over 9 million Londoners. We formed in October 2018 through a partnership of two housing associations, Metropolitan and Thames Valley Housing. London, England 8,386 followers. Metropolitan Thames Valley. Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. The process took 2 weeks. However you may visit Cookie Settings to provide a controlled consent. 1. Some team leaders are very knowledgable and helpful, Lack of diversity Highly motivated, dedicated & ambitious professional with an extensive background in coordinating projects, planning events, promoting business services, writing, editing, producing, filmmaking . If you feel we have not met these standards and youd like to tell us about problems youve had with the repairs process, or a repair thats been carried out badly, email: We aim to respond to emails within 2 working days. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. .css-15uv8u0{background-color:#f5c131;}Staff here are very friendly, easy to get along with and work with. These cookies will be stored in your browser only with your consent. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Metropolitan Thames Valley. A guide to spotting romance fraudsters. About our cookies and how to manage them. If you don't have an invitation code you can use the MTVH Online support form to ask . Metropolitan Thames Valley is now a big, mainstream association, but Metropolitan was set up to provide housing for the Windrush generation. Metropolitan Thames Valley provides free practical advice, connections to services and short term support (up to 3 months) to enable adults living in Broxtowe, Gedling and Rushcliffe to maintain their independence. Metropolitan Thames Valley | 8,500 followers on LinkedIn. This job is no longer available, but here are similar jobs you might like. You can have some really difficult calls and off days Under 16 year olds will be transferred from spring 2022. The Housing Ombudsman found severe maladministration for Metropolitan Thames Valley's failures in dealing with a resident's leaking roof and damaged ceilings. We use cookies on our website. I've always felt if I have an idea I can put it into practice quite quickly. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. We also use third-party cookies that help us analyze and understand how you use this website. The staff body are also passionate as a whole about getting behind local causes and fundraising together. If you've witnessed or been the victim of crime, report it . It's a really good place to work if you like getting things done. Necessary cookies are absolutely essential for the website to function properly. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Be considerate of the fact that were working in your home, Be clear about what you can expect from us. GOOD STAff welfare and salary paid on time, Staff welfare is always important! Hotjar sets this cookie to identify a new users first session. Staff and Volunteer opportunities. Youll enjoy a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. You can unsubscribe from these emails at any time. It's a really good place to work if you like getting things done. Lack of communication between different departments. About our cookies and how to manage them. We also use third-party cookies that help us analyze and understand how you use this website. Do you have what it takes to be one of them? They do not tolerate racism or homophobia at any level, Management are cliquey, rude, uncaring, and often seem like they have active contempt for their staff and for customers and Terms of Service apply. We want to do more for our customers, and were looking for passionate people to help bring our vision to life. Other benefits include a benefits pot so can get a subsidy for a gym membership. Originally conceived by Edmund Colthurst and completed by Hugh Myddelton, it was operated by the New River Company for nearly 300 years until London's water supply was taken . and Terms of Service apply. The managers and teams are very supportive on a daily basis. If you don't have a legacy Metropolitan network log in then your log in is your @TVHA e-mail address and a password you have created for yourself. Historically great at developing staff. People are at the heart of everything we do, and that includes our own people too. They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. The management structure is ex Metropolitan heavy. Process makes things take longer than they could. There is nothing in place to boost morale and there are so many criticisms and no recognition of achievements. You also have the option to opt-out of these cookies. colleagues have been treated appallingly and bullied, May 20, 2019 - Mitarbeiter Bereichsleitung Brandschutz / Prokurist, Good set of transferable skills developed Planned works team never want to take any calls even when it is their job to The management structure is ex Metropolitan heavy. Staff benefits are excellent and there and learning and development is always encouraged, Diversity & inclusion Flexible office spaces Accessible leadership, L&D for specialist roles and using internal talent, Decent salary, the company is a good one to work for, staff are lovely, Property Desk is an awful department to work for so great if youre not in Property desk, There is no encouragement, the job is soul draining. So, if youre a people-person who knows that together were greater than the sum of our parts, why not build a worthwhile career with us? - This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Enjoyable when u have nice tenants and leaseholders The information on this page is encrypted and not an endorsement of RefNow's services by Metropolitan Thames Valley and is purely informational. Police service for the Thames Valley area; report a crime, get advice and find out about us. By clicking Accept, you consent to the use of ALL the cookies. Location: Brent. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. A free inside look at company reviews and salaries posted anonymously by employees. If youre not satisfied with our response, you can make a formal complaint. Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. to work with and autonomy to make decisions. I'm passionate about playing an active role in improving the lived experience of colleagues in the workplace to enhance employee engagement, performance and culture. By accepting, you agree to our use of cookies. Unclaimed. You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation. Enjoyable when u have nice tenants and leaseholders Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. The managers and teams are very supportive on a daily basis. Some team leaders are very knowledgable and helpful, Lack of diversity Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Get notified about new Customer Advisor jobs in Nottingham, England, United Kingdom. Theyll let you know if another visit is needed. Youll need your mobile phone and your unique invitation code. We've made MTVH Online secure to protect your personal data, so there's a 3-step registration process. Completing a reference with RefNow takes just a few minutes on average, Complete at a time convenient for you, even outside of 9-5 business hours, Military grade SSL encryption technology keeps your data secure. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. This site is protected by reCAPTCHA and the Google Privacy Policy Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. 29,682 (which includes a 3,000 South East living allowance) Police Community Support Officer (PCSO) - Buckinghamshire. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. First MTR South Western Trains Limited, trading as South Western Railway (SWR), is a British train operating company owned by FirstGroup (70%) and MTR Corporation (30%) that operates the South Western franchise.. During March 2017, it was announced that SWR had been awarded the South Western franchise. A free inside look at company reviews and salaries posted anonymously by employees. Metropolitan Thames Valley Metropolitan Thames Valley Employee Review. They are not authored by Glassdoor. Youll be able to see it in your account instantly, so youll know weve received it, Make a future payment so you do not have to worry about a payment being late. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Check your rent or service charge account balance and download a statement, Make a payment online by debit or credit card. The pattern element in the name contains the unique identity number of the account or website it relates to. colleagues have been treated appallingly and bullied, Mitarbeiter Bereichsleitung Brandschutz / Prokurist, Good set of transferable skills developed The pattern element in the name contains the unique identity number of the account or website it relates to. If you're looking for a rewarding career in an organisation that puts people first, you've come to . 4. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. Company is backing these ideas. It's sometimes noticeable that there are gaps in terms of organisational development. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. These cookies will be stored in your browser only with your consent. We believe everyone should have a decent home and the opportunity to live well. This website uses cookies to improve your experience while you navigate through the website. www.RefNow.co. Should you need any assistance, please contact: For Legacy MET 0203 535 3999 or For Legacy TVH 0203 535 3336 or raise a service request via Service Now. They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. Metropolitan Thames Valley Housing has a vision that "everyone has a home and the opportunity to live well"; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. By accepting, you agree to our use of cookies. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. Your Students' Union is democratically led, and each year three students are elected by you to work full-time in the Union and represent your views to the university. 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. We believe everyone should have a decent home and the chance to live well. Get email updates for new Internal Recruiter jobs in United Kingdom. Axis and MTVH. These cookies do not store any personal information. Get email updates for new Customer Advisor jobs in Nottingham, England, United Kingdom. View the status of an ongoing repair for your home, View repairs requested for your communal area, Update your contact details so we know the best way to get in touch with you, Enter your invitation code and mobile number, Enter the security code that well send to your mobile. Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. Click the link in the email we sent to to verify your email address and activate your job alert. MTVH Uses Data to Help Address England's Housing Needs I interviewed at Metropolitan Thames Valley (London, England) in Sep 2022. By accepting, you agree to our use of cookies. With a practical focus on addressing challenges, Advance HE funded (through our Collaborative Development Fund Project 2022) four institutions to explore the challenges of understanding, enabling and supporting an inclusive culture from student to board. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. , but rather staff support each other to make things right. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Copyright 2023 Metropolitan Thames Valley Housing. 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. Health & Safety Administrator. There is nothing in place to boost morale and there are so many criticisms and no recognition of achievements.
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